Privacy Policy
Last updated August 2026
Who This Applies To
This policy explains how Trio Insurance & Financial Services ("we", "us") collects, uses, and discloses personal information through this website. We are a licensed insurance agency in California, CA License #0C66738, located at 7901 Oakport St. Ste 3750, Oakland, CA 94621.
Notice at Collection
We collect the personal information described below at the point you submit a form on this site or call us. We do not sell personal information, and we do not share personal information for cross-context behavioral advertising.
Categories of Personal Information We Collect
Identifiers: name, phone number, email address, and IP address. Commercial information: the type of insurance you are asking about and the details you include in your message. Internet activity: pages visited and how you arrived at the site, collected through analytics only if you accept analytics cookies. Inferences: the coverage we believe may suit your situation, based on what you tell us. We do not intentionally collect sensitive personal information through this website. Please do not send medical, financial account, Social Security, or driver's license information through the website form.
Why We Collect It
To prepare insurance quotes, answer your questions, follow up about coverage, place and service policies with carriers, keep records required of a licensed insurance agency, and improve this website. If you gave consent, a licensed agent may contact you by phone, text, or email.
Who We Disclose It To
Insurance carriers and underwriters, as needed to obtain quotes and place coverage. Service providers who operate this website and our customer relationship system, including our hosting provider, our form processor, and our CRM. Google Analytics, if you accept analytics cookies. Regulators or others where required by law. These parties may use the information only to perform services for us. We have not sold or shared personal information in the preceding twelve months.
How Long We Keep It
We keep lead and inquiry records for as long as needed to serve you and to meet the record-keeping obligations that apply to a licensed insurance agency in California, and then delete or de-identify them. Where a policy is placed, records are kept for the period required by the carrier and by California insurance regulations.
Your California Privacy Rights
If you are a California resident, you have the right to know what personal information we collect and how we use and disclose it, the right to request a copy of that information, the right to request correction of inaccurate information, the right to request deletion, and the right not to be treated differently for exercising any of these rights. Because we do not sell or share personal information, there is no opt-out to exercise. We will not discriminate against you for making a request.
How to Make a Privacy Request
Email info@trioins.com with the subject line "Privacy Request", or call (415) 928-2886 and tell us you are making a privacy request. Tell us what you want: access, correction, or deletion. We will verify your identity by matching the information you give us against what we hold, and we will respond within 45 days. If we need more time, we will tell you. An authorized agent may make a request on your behalf with written permission.
Other State Privacy Rights
Residents of other states with comprehensive privacy laws may have similar rights to access, correct, delete, and obtain a copy of their personal information. Use the same contact methods above and tell us which state you reside in.
Text Messaging
If you consented to receive text messages, message and data rates may apply and frequency may vary. Reply STOP to any message to opt out, or HELP for assistance. Consent to receive messages is not a condition of purchasing any product or service. Mobile opt-in information is not shared with third parties for marketing purposes.
Cookies and Analytics
This site uses analytics cookies only if you accept them. You can decline, and the site works the same. You can change your choice at any time using the Cookie Settings link in the footer, or by clearing cookies in your browser. See our Cookie Policy for detail.
Children
This website is not directed to children under 16, and we do not knowingly collect personal information from anyone under 16. We do not sell or share the personal information of consumers under 16.
Security
We use reasonable safeguards to protect the information we hold. No method of transmission over the internet is completely secure, so please do not send sensitive documents through the website form. Call us instead and we will tell you how to send them safely.
Changes to This Policy
We may update this policy. The date below shows when it was last revised.
Contact Us
Trio Insurance & Financial Services, 7901 Oakport St. Ste 3750, Oakland, CA 94621. Phone (415) 928-2886. Email info@trioins.com. CA License #0C66738.